The Global Entry is a new pilot program managed by U.S. Customs and Border Protection which allows pre-approved, low-risk travelers expedited clearance upon arrival into the United States. Participants will enter the United States by utilizing automated kiosks located, first at Terminal 4 - John F. Kennedy International Airport, Washington-Dulles International Airport, and George Bush Intercontinental Airport. The process will require participants to present their machine-readable U.S. passport or permanent residency card, submit their fingerprints for biometric verification, and make a customs declaration at the kiosk’s touch-screen. Upon successful completion of the Global Entry process at the kiosk, the traveler will be issued a transaction receipt and directed to baggage claim and the exit, unless chosen for a selective or random secondary referral.

Q: What is the benefit of using Global Entry?
A: Individuals approved to participate in Global Entry will be able to:

Global Entry will allow CBP officers to concentrate their efforts on potentially higher-risk travelers and goods, which will help to ensure security and integrity at our borders.

Q: Where are the kiosks?
A: The kiosks are located in the Federal Inspection Services area (CBP area) in Terminal 4 -JFK, Dulles Airport, and Houston Intercontinental Airport.

Q: Will Global Entry shorten my wait time when entering the United States via a participating airport?
A: CBP expects that Global Entry will shorten wait and processing times for participants at the pilot airports. Part of the purpose of this pilot is to measure its impact on the public.

Q: Will I be exempt from secondary screening as a Global Entry participant?
A: Participants are exempt from routine CBP questioning. However, Global Entry participants are subject to additional screening at any time in the Customs process on a random basis or if selected by CBP officers.

Q: Will Global Entry give me any benefits when I am leaving the United States or entering another country?
A: Global Entry does not provide any benefits for persons exiting the United States; the process is only applicable upon re-entry. At this time, no benefits are available for Global Entry participants entering another country although the potential exists pending the establishment of bi-lateral agreements with specific countries.

Q: When will Global Entry be available to the public?
A: Enrollment in Global Entry will begin May 12, 2008 and operations at JFK (Terminal 4), Washington Dulles, and Houston Intercontinental will begin June 10, 2008.

Q: How long will the pilot run?
A: The pilot is expected to continue for at least six months and continue as long as needed to collect data for evaluation. Any decision for a permanent program is subject to the decision of DHS based on the results of the evaluation.

Q: Where are the kiosks?
A: The kiosks are located in the Federal Inspection Services area (CBP area) in Terminal 4 - JFK; Dulles Airport; and Houston Intercontinental Airport.

Q: How will the American government make sure that travelers enrolled in Global Entry are low-risk?
A: First, travelers must be pre-approved before they can participate in the pilot project. All applicants will undergo a rigorous background check and will be interviewed by a CBP Officer before they are enrolled in the Global Entry pilot. Second, automated enforcement checks will take place every time the member uses the Global Entry kiosk to enter the United States. Third, any member of Global Entry may be examined at any time when entering the United States.
Eligibility

Q: Who may apply for Global Entry?
A: • Individuals who are: A) 14 years of age and older and B) U. S. Citizens, U.S. Nationals or U.S. Lawful Permanent Residents.
However, individuals may not qualify if they:

Q: Can children belong to Global Entry?
A: Children 14 years of age and older, but under the age of 18, must have the consent of a parent or legal guardian to participate in the pilot. Children under the age of 14 are not eligible to participate in the pilot.

Q: Is there a ceiling on the number of participants who can join Global Entry?
A: Global Entry does not have a prescribed limit on the number of members beyond the practical restrictions inherent in processing membership applications.

Q: If I am not a U.S. Citizen, National or Lawful Permanent Resident, when can I join?
A: At this time, only U.S. Citizens, U.S. Nationals and U.S. Lawful Permanent Residents can join Global Entry. CBP is working with several countries on bi-lateral agreements to expand the Global Entry to allow their respective citizens and lawful permanent residents to join Global Entry and to allow Americans to join their equivalent to Global Entry. CBP cannot predict when such agreements will be reached. Any changes in the eligibility requirements for Global Entry will be announced via notice in the Federal Register.
Enrollment

Q: How can I apply for Global Entry?
A: Beginning May 12, 2008, applications may be completed and submitted on-line through the Global On-line Enrollment System (GOES) at CBP.gov. ( CBP.gov ) A non-refundable $100 per person applicant processing fee is payable on-line at the time of application.

Q: What documents do I need to apply for Global Entry?
A: At a minimum, you must bring to the enrollment center a valid passport/ travel document and visa if required, and a second document, such as a driver's license, to demonstrate your current place of residence.

Q: What will happen after I apply through GOES?
A: Applying to Global Entry, is a two-step process:

Q: If I do not live near one of the three pilot airports, can I join Global Entry?
A: Yes, an individual does not need to live near one of the pilot airports to join. However, the CBP enrollment centers are at these airports, and the applicant would need to visit one of these enrollment centers for his or her eligibility interview.

Q: What personal information do I have to provide and why?
A: CBP will collect personal information from your application form, such as your name, date of birth, address, citizenship, proof of citizenship, and residency information. This information will be used for background checks and to administer the pilot project. The information may be shared with other law enforcement and government agencies in the United States in accordance with applicable laws for the purpose of assessing your application. The information will be stored in a secure CBP database.
NOTE: Membership in Global Entry is voluntary. The application form contains privacy statements about the use of the personal information collected.

Q: Is there a fee?
A: Yes. There is a non-refundable $100 application processing fee per applicant. It is payable at the time of enrollment through GOES.
Using Global Entry at the Airports

Q: How will Global Entry work?
A: When you arrive in the CBP inspection area, go directly to the kiosk. You do not have to go through the Passport Control lines.
The kiosk screen will prompt you to insert your machine-readable passport or LPR card. You will then be prompted to place your index fingers on the fingerprint pad. The kiosk will compare the fingerprints presented to the fingerprints on file to confirm the traveler’s identity. The kiosk will then prompt you to use the touch screen to answer standard Customs questions declaring what goods and currency amounts you are bringing into the country. Then, the kiosk will issue a transaction receipt instructing you to either exit the area, or go to the nearest Passport Control lane for further inspection.
You will give the kiosk receipt to the CBP officer at the exit control point or in the secondary inspection area.

All Global Entry members remain subject to examination at any time when entering the United States.

Q: How do Global Entry members declare goods they are bringing into the United States?
A: Members entering the United States must complete the declaration questions prompted by the kiosk.

Q: How will Global Entry members pay duties and taxes on goods that exceed personal exemptions?
A: Members can either go through the kiosks or the regular Passport Control lanes. They will then be directed to the CBP secondary area for further processing.

Q: How does the $10,000 currency reporting legislation affect me?
A: You must report currency or monetary instruments equal to or greater than USD $10,000. You may use the kiosk or you may use the regular lane to make your declaration to a CBP officer.
For more information, see the U.S. Department of Treasury FinCen 105, Report of International Transportation of Currency or Monetary Instruments.

Q: What happens if a traveler fails to report goods or to comply with CBP requirements while using the Global Entry automated kiosk?
A: Global Entry has a zero tolerance policy for violations. If a Global Entry member violates any of the terms and conditions, CBP officers will take appropriate enforcement action and will cancel the person's membership privileges. The application fee in non-refundable.
Redress

Q: If CBP denies me entry in the program, can I appeal their decision?
A: Applicants who are not accepted into the Global Entry pilot have three channels for redress: a) directly with the enrollment center; b) DHS Travelers Redress Inquiry Program (DHS TRIP); and c) the CBP Trusted Traveler Ombudsman. Please see the CBP website for more information on how to seek redress.

Q: I was denied membership into Global Entry pilot but was not given the reason. Can I find out why CBP did not accept me?
A: Consistent with privacy law and national security considerations, DHS and CBP may not reveal the specific reason for an applicant’s denial in either the initial notification or the redress process depending on the circumstances of a particular case.
The Future

Q: When is Global Entry going to expand the number of participating airports?
A: CBP will announce any additional sites for Global Entry pilots via a notice in the Federal Register.
Integration with other Programs

Q: I am a member of NEXUS, Secure Electronic Network for Travelers Rapid Inspection (SENTRI) and Free and Secure Trade (FAST). Does that help me get into Global Entry?
A: CBP is exploring ways to integrate members of its NEXUS, and SENTRI programs on an optional basis.

Q: I am a member of TSA’s Registered Traveler pilot. Can I use the Global Entry kiosk when returning to the United States?
A: DHS envisions close ties among the CBP trusted traveler programs and ties to other programs, such as the Transportation Security Administration’s (TSA) Registered Traveler (RT). While Global Entry and RT will differ as needed to serve each program’s mission and operating environment, DHS will pursue common policies where appropriate. For example, with the permission of the applicant, TSA and CBP might share biographic and biometric enrollment information to allow individuals to join both programs with a single application. This cooperation would make the enrollment process more convenient for the applicant and more efficient for the programs. CBP is working with TSA on identifying areas of cooperation. In the meantime, RT members will need to join Global Entry separately to use the Global Entry kiosk when returning to the United States during the Global Entry pilot’s initial evaluation period.

Q: Can I join Global Entry using a private sector company?
A: No. At this time, Global Entry is a pilot and enrollment is conducted exclusively through CBP.

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