BCIS TAKES FIRST STEP
TO OFFER "ONLINE" FILING
Service Means Increased Security, Efficiency,
and Greater Convenience for Immigration
Benefits Seekers
By: Allen E. Kaye
WASHINGTON, D.C. - For the first time in history, applicants
for immigration benefits will soon be able to file two key
immigration applications using the Internet. The Bureau of
Citizenship and Immigration Services (BCIS) announced today
that beginning May 29, 2003 it plans to offer electronic filing
(e-filing) as an option for two of the most commonly submitted
immigration forms - the application used to renew or replace
a "green card" (Form I-90) and the application for Employment
Authorization (Form I-765).
For those who file electronically, BCIS confirms the identity
of the customer early in the application process. BCIS also
electronically collects a photograph, signature, and fingerprint
for the individual. These biometrics are stored and can be
used later for verification of the person's identity. Customers
whose applications are approved receive high quality immigration
documents with special security features produced from BCIS'
centralized card production facility.
"The introduction of e-filing represents an important stride
in our effort to deliver immigration services in a more efficient
and customer-friendly way while meeting our national security
objectives," said Tom Ridge, the Secretary of the Department
of Homeland Security. "These two forms are the first of many
immigration applications we plan to make available for online
filing in the near future."
Customers who e-file do not have to submit photographs at
the time they file their applications. They will schedule
an appointment to visit an Application Support Center (ASC)
at a convenient time for the electronic collection of a photograph,
signature, and fingerprint. After filing electronically, customers
will schedule their appointment by calling the National Customer
Service Center at (800) 375-5283.
The Employment Authorization and "green card" replacement
applications were selected as the first forms for e-filing
because they account for approximately 30 percent of the applications
received annually by the BCIS. Additionally, these forms are
relatively easy to complete and require very little supporting
documentation because these individuals already have records
on file with BCIS. Electronic filing for other immigration
applications will be phased in over the next several years.
BCIS customers who have e-filed or who have an application
pending at one of BCIS' Service Centers can check the status
of their application on line by visiting www.bcis.gov.
The website also provides information and forms online for
users to download free of charge. Electronic filing is a key
facet of BCIS' Immigration Service Modernization program,
a 10-year effort to transform the delivery of immigration
services. The initiative focuses on improvements in a wide
range of areas, including customer service, employee development,
technology and processes, and management infrastructure.
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